Quality Inn & Suites Gatlinburg

ex. Red Roof Inn & Suites Gatlinburg

401 Hemlock Street, Gatlinburg, United States, 37738  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quality Inn & Suites Gatlinburg

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Laundry

Self-service laundry

Overview

Located in a ski area of Gatlinburg, the 2-star Quality Inn & Suites Gatlinburg offers a seasonal outdoor pool and a golf course. This business hotel was opened in 1985 and renovated in 2009.

This hotel is about 3.5 km away from Gatlinburg Convention Center, Dollywood and Gatlinburg. The property lies within 1 km from the city center.

The hotel is surrounded by an amusement park and an oceanarium.

Quality Inn & Suites Gatlinburg is within a 45-minute drive to Mc Ghee Tyson airport.

Rooms

Quality Inn & Suites Gatlinburg provides guestrooms appointed with Wi-Fi, a personal computer, a refrigerator, climate control and satellite television. Some rooms at Quality Inn & Suites Gatlinburg have a view over the mountain. Room facilities include a microwave, coffee/tea makers and a dishwasher as well as a pillow-top mattress and foam pillows.

Eat & Drink

In the morning a hot continental breakfast is served. Offering a variety of dishes, Parton's Deli and New Orleans Sandwich Company are just about 200 meters away.

Services

The hotel offers free parking, a vending machine and a lift and such services as laundry, ironing service and 24-hour reception.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2009.  Number of floors:   7.  Number of rooms:   86.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Elevator
  • Vending machines
  • Fireplace
  • Smoke detectors

Sports & Fitness

  • Golf course

Services

  • Housekeeping
  • Self-service laundry
  • Wake up service

Dining facilities

  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Leisure facilities

  • Seasonal outdoor pool
  • Jacuzzi

Room facilities

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Quality Inn & Suites Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

401 Hemlock Street, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    800 m
Airports
Restaurants
  • Parton's Deli
    160 m
  • New Orleans Sandwich Company (cuisine: Cajun & Creole)
    400 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    1.6 km
  • Baskins Creek Falls
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    86

Rooms and availability

Quality Inn & Suites Gatlinburg photos Exterior Hotel information
Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Fireplace
    • Balcony
    • + More
  • General:Wi-Fi
  • No pets allowed
  • Facilities for disabled
  • Terrace
  • Ironing facilities
  • Dressing area
  • Mirror
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Quality Inn & Suites Gatlinburg photos Exterior Hotel information
One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • No pets allowed
  • Terrace
  • Seating area
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • + More
  • General:Wi-Fi
  • No pets allowed
  • Terrace
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Fireplace
    • + More
  • General:Wi-Fi
  • No pets allowed
  • Terrace
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More

Quality Inn & Suites Gatlinburg Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

Popular areas

  • City Center700 m

Convention centers

Amusement

  • Gatlinburg Theme Park600 m
  • Camp Thunder Fun Ctr700 m
  • Hillbilly Golf700 m
  • Mysterious Mansion-Gatlinburg1.2 km
  • Space Needle1.3 km
  • Fort Fun1.3 km
  • Terror Ghost Shows1.3 km
  • Motion Ride Movie Theater1.3 km
  • Fannie Farkle's Amusement1.3 km
  • Motion Master Theater1.3 km
  • Earthquake the Ride1.3 km
  • Dinosaur Golf1.7 km
  • Ober Gatlinburg Alpine Slide2.2 km

Monuments and Landmarks

Museums

  • Guinness World Records Museum700 m
  • Ripley's Believe IT OR Not1.3 km
  • Star Cars Museum2.2 km

Parks

  • Wild Bear Falls Indoor Waterpark1.4 km
  • Parks and Grounds Maintenance2.1 km

Arboretum, Green spaces, Zoos

Transport

  • Gatlinburg Trolley700 m

Local attractions

  • Ober Gatlinburg Ski Resort & Amusement Park1.6 km
    1001 Parkway, Gatlinburg
  • Mynatt Park2.2 km
    Asbury Lane, Gatlinburg
  • Love Life Live Life5.1 km
    600 Glades Road, #6, Gatlinburg
  • Baskins Creek Falls1.9 km
    Roaring Fork Road, Gatlinburg
  • Chapel In The Glen4.4 km
    412 Glades Road, Gatlinburg

Near the hotel

  • Hillbilly Golf100 m
    340 Parkway, Gatlinburg
  • Cooter's Place780 m
    542 Parkway, Gatlinburg
  • Guinness World Records Museum880 m
    631 Parkway, Gatlinburg
  • Earthquake - The Ride920 m
    653 Parkway, Gatlinburg
  • Ripley's Aquarium of the Smokies710 m
    88 River Road, Gatlinburg
  • Ripley's Mirror Maze870 m
    623 Parkway, Gatlinburg
  • Salt and Pepper Shaker Museum910 m
    Winery Square, Gatlinburg

Restaurants nearby

  • Parton's Deli160 m

    Address: 332 Parkway
    Phone: 865-436-9625

    76% likes this, based on 96 reviews

  • Smoky Mountain Trout House460 m

    Address: 410 Parkway
    Phone: 865-436-5416

    62% likes this, based on 144 reviews

  • The Fork Restaurant and Bar520 m

    Address: 458 Parkway

    65% likes this, based on 16 reviews
    Cuisine: International

  • New Orleans Sandwich Company400 m

    Address: 631 Parkway
    Phone: 865 430 2151

    71% likes this, based on 85 reviews
    Cuisine: Cajun & Creole

  • Flapjack's Pancake Cabin530 m

    Address: 146 Parkway
    Phone: 430 7707

    59% likes this, based on 222 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    86
Hotels nearby

Quality Inn & Suites Gatlinburg Reviews

Guest reviews are submitted by our customers after their stay at Quality Inn & Suites Gatlinburg

Average guest rating

7.0out of 10
Very good
Based on 51 reviews

Guest reviews

  • 0.4

    Let us check out early with a refund.

    We had reserved King Jacuzzi room, we were given king room with fireplace. Room was not clean. Sheets were not clean, when pulling back the sheets looking for bed bugs there was hair all along the edge of the box spring like that sheet hadn't been changed in some time. The bath tub was dirty, had to be cleaned before we took out showers. We felt very uncomfortable sleeping what short time we were there. Check in at midnight and checked out next morning by 7:30. Would not recommend this hotel.

  • Family with children
    3.8

    The room was not clean. We had mold in the tub and drinks in the refrigerator from some prior person who stayed in the room. This hotel needs a major remodeling and to be cleaned daily better by room attendants.

  • Older travelers
    5.0

    Good location, good rates

    Poor standard, needs updating. The breakfast, or what was supposed to be breakfast, was dreadful. No bread, they had a busy weekend apparently and therefore no bread was available on the three days we were there. No juice and dreadful coffee. All in all, not a very good experience.

  • Family with children
    8.2

    Close to all the action. You could shuttle to everything and leave your car parked.

  • Family with children
    5.0

    Did not clean for the three days I stayed there. No sufficient bathroom supplies provided. Hardly anyone can call it as a breakfast which was provided.

  • Family with children
    7.8

    we booked our hotel looking for an affordable clean quiet place to sleep because this was all we planned to do there. we were pleased to find that not only did we get what we were looking for but a bonuse for us it's about 2 blocks from all the action so no parking fees. we prefer to walk but there is a trolly stop right out front for those who need it.

  • Group of friends
    10.0

    great area

    they bill my 2 times on cridit card not happy about that

  • Couple
    5.8

    The location was not at the aquarium, it was on the opposite end of the city than the aquarium, the room was small to be a suite. There were spiders all over the place, and parking was atrocious....i would not recommend this hotel to anyone.....also, we did not get the room we had booked 4 months before our trip

  • Family with children
    4.6

    Our room smelled of old stale smoke when we walked in room. There were 2 sticky mouse traps- one with a live bat stck in it! Vent light in ceiling bathroom was half pulled out. Not a nice hotel!

  • Older travelers
    6.2

    The location

    Our room did not have comfortable seating or dresser for personal items, very little counter top in bathroom.

  • Family with children
    3.8

    This was perhaps the worst hotel stay that my family and I have ever experienced. Aside from the hotel staff which was friendly the facilities are horrid. From mold and spider webs all over the place to carpets that are disgusting (barefoot feet turned black with filth). I would not recommend this hotel nor stay there again.

  • Family with children
    10.0

    The rooms were really nice with balcony and fireplace (which we didn't need since it was in May but made the room very cozy the view was great within walking distance of downtown

    I think the employees should give more information as to the trolley system so they are aware of how to get to different destinations in Gatlinburg

  • Older travelers
    3.8

    The room was extremely dirty with pieces of bread on the floor. Towels and bed sheets were stained. We asked for new bed linnen but the one we got were also stained. This is the worst hotel I have experienced in my whole life

  • Group of friends
    7.8

    Clean, comfortable, cheap and cheerfull

  • Older travelers
    3.8

    My boyfriend and I went home with many unknown bites on our body from the hotel room. Very dirty and will never go back. Made my stay a living hell.

How to reach hotel

hotel Quality Inn & Suites Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

401 Hemlock Street, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    800 m
Airports
Restaurants
  • Parton's Deli
    160 m
  • New Orleans Sandwich Company (cuisine: Cajun & Creole)
    400 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    1.6 km
  • Baskins Creek Falls
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    86